Terms and conditions

1. Who can use LinkHive

You must be at least 18, or have a parent or guardian's permission, and be able to enter into a contract. You are responsible for your account and for keeping your password safe.

2. Your page and your content

You own what you put on LinkHive: your text, pictures, links and products. You give us permission to store and show it so that we can run your page. You are responsible for it, and you confirm you have the right to use everything you post.

You may not use LinkHive for anything illegal, to mislead people, to sell things you have no right to sell, to share hateful, violent or sexually explicit material involving minors, to send spam, or to harm other people's devices or accounts. We may hide content or close accounts that break these rules.

3. Selling products

When you sell a product, the sale is between you and your buyer. You are the seller: you are responsible for the product, for delivering what you describe, for refunds, for customer support and for any taxes you owe on your earnings.

Payments are processed by Paystack. By adding a payout account you also agree to Paystack's terms. We do not hold your money: Paystack pays each sale to your account, less LinkHive's share.

4. What LinkHive costs

• On the Free plan, LinkHive keeps 20% of each sale.
• On the Pro plan, LinkHive keeps 10% of sales of products made with Hive Brain, and 0% of sales of products you made yourself.
• Pro is paid in advance for 30 days at the price shown when you upgrade. It is not refundable once the period has started, except where the law requires.

Paystack may charge its own processing fees. We may change our prices and shares; we will tell you before a change applies to you.

5. Hive Brain (AI features)

Hive Brain writes suggestions, product ideas and first drafts. They can be wrong or incomplete. You are responsible for checking and editing anything before you publish or sell it. To produce them, the content and numbers you give Hive Brain are sent to the AI provider that powers it.

6. Rate suggestions and analytics

The rate builder gives estimates based on published sources and our own weighting. They are a starting point for negotiation, not a guarantee of what a brand will pay. Analytics are our best measurement and may differ from other tools.

7. Brands and fans

Brand inquiries and fan messages come from other people. We do not check them and are not a party to any deal you make with a brand.

8. Ending your account

You can delete your account at any time in Settings. That permanently removes your page, products, analytics and fan emails. We may suspend or close an account that breaks these terms or puts others at risk.

9. Our responsibility to you

We work to keep LinkHive running and your data safe, but the service is provided as it is, without a guarantee that it will always be available or free of errors. As far as the law allows, Mantiki Labs is not liable for lost earnings, lost data or indirect losses from using LinkHive, and our total liability is limited to the amount you paid us in the three months before the claim.

10. Changes and governing law

We may update these terms. If a change is significant we will tell you by email or in your dashboard before it takes effect. These terms are governed by the laws of Kenya, and the courts of Kenya have jurisdiction, unless the law where you live gives you rights that cannot be removed.

11. Contact

Questions about these terms: hello@linkhive.store. See also our privacy policy.